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I Need Help With…

Our office is available to assist you when you have issues with federal services. We help navigate the system when you are having difficulty. Depending on your topic, we have tips and contacts below to help you resolve your request with the relevant government portal. However, my office is always ready to assist when you need it.

What do you need help with?
Try these first
CRA general1 800 959-7383
Canada Child Benefit1 800 387-1194
Try these first
EI1 800 808-6352
CPP / OAS1 800 277-9915
Student Loans1 888 815-4514
Try these first
Passport Canada1 800 567-6868
Service Canada office Standard processing time
Yellowknife Service Canada Centre 10 business days — pick-up or by mail
Fort Simpson Service Canada Centre 20 business days — pick-up or by mail
Fort Smith Service Canada Centre 20 business days — pick-up or by mail
Hay River Service Canada Centre 20 business days — pick-up or by mail
Inuvik Service Canada Centre 20 business days — pick-up or by mail
Try these first
IRCC1 888 242-2100
Try these first
Veterans Affairs1 866 522-2022

Don't see your service listed above? That may be because it's territorial, and not federal. Territorial services, such as healthcare, are provided through the Government of the Northwest Territories. Your local MLA's office is available to assist you. Find the contact information for your MLA on the GNWT's website.